What are AI teammates?

At Exponent AI, we are building AI teammates that work for all businesses.

Unlike most blogs about artificial intelligence, I am not going to explain our AI teammates with an overused science fiction comparison. Not because I don’t like a good science fiction movie (I actually love them), but because I don’t believe it accurately represents the AI we have today.

The Artificial Intelligence we have today isn’t some hyper intelligent system threatening to replace humans, it’s just the next major evolution of automation.

We think AI teammates are the key to unlocking massive productivity gains at your business without a tremendous investment of time and resources.

So…what are AI teammates?

AI teammates are automated, email-based AI agents that have the capability to do office work on your behalf. They are trained on your data, use natural language, and focus on business use cases.

“Automated” - AI teammates are built to emulate the experience of working with human employees. They do real office work (not just chatting and answering your questions) and keep you in the loop for feedback or if they need any approvals.

“Trained on your data” - AI teammates are unique to your business. Generalized AI isn’t effective - AI teammates learn about your company and communicate with you and your customers using real business knowledge instead of relying on whatever it finds on the internet.

“Use natural language” - AI teammates operate over an interface you know (email) and can understand instructions like any normal employee. You can give AI teammates an instruction like “use the email template we developed yesterday” or “schedule the campaign for next Wednesday” and your AI teammate will intuitively understand and execute on what you want.

“Business use cases” - AI teammates are built to use business logic and industry best-practices. They are proactive and job function specific (sales, finance, marketing, etc.). They are built to be easily integrated into your existing business processes.

AI teammates take care of repetitive tasks that still require high levels of customization. For example, personalizing outbound sales emails, responding to inbound inquiries, clarifying contractual terms, etc. These are ongoing, critical business tasks that previously you as a business owner would have to hire another person for or do yourself.

What are some use cases for AI teammates?

AI teammates can take care of a myriad of time-consuming, but critical tasks. Here are some examples of things our teammates can take care of:

Sales Outreach Campaigns: Need leads for your business or just want to test customer reactions to a new business idea? Have your Business Development Representative AI teammate craft a custom outreach email and then give them a list of people to reach out to. Your teammate will send out personalized emails, follow up when necessary, and pass on engaged prospects for you to speak with.

Financial Reporting: Tired of having to navigate your bookkeeping software for reports everytime you want an update on your business or need a KPI? Just send your Financial Analyst AI teammate an email with your question and they will reply with the relevant details.

Project Management: Spending all your time coordinating schedules and firefighting when something inevitably goes off plan? Just hire a Project Manager AI teammate to manage it on your behalf. Your teammate will coordinate with all relevant stakeholders and keep you in the loop, freeing you up to focus on the big picture.

Customer Support: Want to be there for your customers 24/7, but don’t have the time or resources? Your Customer Service Representative AI Teammate is always available to handle customer questions and concerns. They will answer what they can based on their training and escalate any larger issues to you.

Why should you get AI Teammates?

If you want to get more done, whether it’s more customer outreach, more back-office coordination, or anything else repetitive and time consuming AND you can’t hire somebody new just for that task - an AI teammate is the right solution for your business.

Adopting AI in your business doesn’t have to require a new learning curve. AI teammates are designed so you can get all the benefits of AI without having to change much of your existing behavior.

Imagine a world in which you can access an army of digital workers for everything you need to get done, but can’t today. That’s why we created Exponent AI - to make it just a little bit easier for you to run your business.


Book a demo to see an AI teammate in action and learn more about how you can revolutionize your business with just a laptop and a credit card.